What Your Data Reveals When Referring Out Specialty Services

when to offer specialty services to keep the patients (and profits) in-house

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Webinar Host Melissa Marquez

Your Host:
Melissa Marquez
Chief Operating Officer, Jarvis Analytics

  • - Over 20 years of industry experience
  • - Melissa started her career in the dental industry as a clinical assistant
  • - 15 years of operations experience at DentalOne Partners in a variety of positions including, operations practice manager, district manager, regional manager, VP of operations, and COO of the west region 
  • - Graduate of Dale Carnegie’s leadership training 
  • - Graduate of Harvard University’s Executive Education course
  • - Through industry knowledge and operational efficiencies, Melissa brings invaluable contributions to Jarvis and their clients

In this episode of Talks at Jarvis, Melissa Marquez, COO of Jarvis Analytics, is talking to Santosh Patel, President and Co-Founder at Complete Specialty Solutions about when to offer specialty services to keep the patients (and profits) in-house. 


Offering services like oral surgery, periodontics, orthodontics, and endodontics to your patients, can differentiate your practice and keep patients coming into the operatory again and again. But how do you know when your practice is ready for a specialty offering? That’s where Jarvis’ unique data analytics platform can add value. Data on unscheduled treatment, production per hour, and appointment latency can help you decide whether CSS’s turnkey solution is right for you.